Tuesday, February 7, 2012

IRC Kudos

I just received another letter regarding a recent patient:

To whom it may concern:

The tale I have to tell is terrible but also wonderful.  From the time my daughter arrived in the emergency room at RVMC after her horse rolled over on her, fracturing her pelvis in five places, to the time she was in intensive care receiving blood, to the time she spent on the fourth floor where her pain was expertly managed, and finally to the time she spent on the rehabilitation unit, she received care that was a tad beyond wonderful every day.  I thank you all with a heart that is full.  All of her nurses and cregivers were ever so efficient and competent.  I was especially amazed and pleased by her progress on the rehabilitation unit.  In a short period of time she learned how to walk again, to put on her own shoes and sox using various rehab tools.  In a word, she was taught rapidly to become confidently independent.  She is home now after only two weeks of your outstanding care.  It can't get any better than this.


[signed] WS

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